Joyagoo Spreadsheet
Search for products when you need a listing, or jump straight to a guide when you have a question about a photo, payment, warehouse item or parcel.
Open the full spreadsheetWork out what a listing identifies, what a warehouse photo can show, or what evidence supports a return.
Read a product linkLink, option and item identity Ask for a useful photoVisible detail and measurements Handle an item problemBefore international dispatchMove from stored items to a packed parcel, understand an estimate, and prepare the right records after dispatch.
Prepare stored itemsWait, combine or pack Read a shipping estimateWeight and dimensions Resolve a parcel updateTracking and support recordsBrowsebook
Browse these 12 categories to find products, then use the guides below when a listing raises a question.
Need the directory on its own? Open all categories.
Purchase note
A request is more useful when it names one visible uncertainty. “More photos” leaves the warehouse guessing; “show the inside label flat and readable” points to a result you can interpret.
Build a focused photo requestIs the chest width close to the listing?
Read the evidence
The item, packed parcel, route and service experience are different evidence. Separate them before treating one report as a useful comparison.
Interpret hauls and reviewsFollow the money
A balance top-up, product order and parcel payment are distinct records. Read the scope and conditions before assuming a coupon reduces the whole purchase.
Understand payments and offersFind the next answer
Guide Help
Tell us what you need help with and we’ll point you to the most relevant guide. For account, order, payment or live tracking issues, use the support options available in your Joyagoo account.