Before packing
Item weights and preliminary dimensions help with planning, but separate items do not yet show the final outer box, protective material or consolidation result.
Estimate field guide
Understand what changes a Joyagoo shipping estimate
Compare estimates only when the parcel, destination and service conditions are the same. These inputs explain why the available options and estimated cost can change.
The information an estimate needs
DestinationCountry or region
Determines which service conditions are relevant.
ContentsItem types and restrictions
Can affect which options are eligible.
MassActual packed weight
Uses the parcel after packaging, not only item weights.
SizeOuter dimensions
Can create a different chargeable-weight basis.
Actual weight and parcel size
Actual weight is what the packed parcel weighs. A route may also evaluate the space a parcel occupies from its outer dimensions. The amount can therefore change even when the items themselves have not.
Actual packed weightcompared withroute-specific size basisThe applicable basis informs the estimate
Why different routes can use different weight rules
Different services can use different volumetric rules, so use the calculation shown for the selected option instead of assuming one universal divisor. Read the current option details shown with the estimate.
When an option disappears, eligibility may be the issue rather than price. Move to the shipping conditions guide before comparing amounts.
After packing
A packed or rehearsed parcel gives you more accurate weight and volume information. It can narrow the estimate without turning it into a guaranteed final charge.
Make two estimates comparable
- Use the same destination.
- Use the same packed weight and outer dimensions.
- Compare options that accept the same contents.
- Read included services and protection separately.
- Note currency, current terms and any optional services shown.